Refund policy
Digital Product Return Policy
Because my products are digital and fully accessible immediately after purchase, all sales are final. Once a file has been delivered, I cannot offer refunds, returns, or exchanges - including in cases of accidental purchase - as digital items cannot be “returned” in the same way as physical goods.
I encourage customers to read product descriptions carefully and reach out with any questions before purchasing.
If you experience a technical issue accessing your files, please contact me and I will ensure you receive your product without any problems.
Exceptions
- If you were charged multiple times for the same product.
- If you did not receive access due to a system error.
In these rare cases, I’m happy to fix the issue or offer a refund.